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Child lock seems to be on Candy Sprinter, I tried above

Customer Question
Hi child lock seems...

Hi child lock seems to be on Candy Sprinter, I tried above advice bout no luck. Thanks

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

First time its happened.

Contractor's Assistant: Do you plan on doing the work yourself?

Work? Can I not unlock it from hob?

Submitted: 11 months ago.Category: UK Appliance
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Answered in 3 minutes by:
9/13/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 11 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,613
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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UK Appliance Technician: Daniel, Home Appliance Technician replied 11 months ago

Can you post the model number please.

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Customer reply replied 11 months ago
No its stuck to counter top?
Customer reply replied 11 months ago
No thanks
UK Appliance Technician: Daniel, Home Appliance Technician replied 11 months ago

The model number should be on a sticker on the inside of the door. Can you see it there?

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Customer reply replied 11 months ago
The oven is a Zanussi
Customer reply replied 11 months ago
I have got it working!
Customer reply replied 11 months ago
Do I get a refund? Please??
Customer reply replied 11 months ago
A new tech? For what?
UK Appliance Technician: Solvanus,
 replied 11 months ago
Solvanus
Category: UK Appliance
Satisfied Customers: 142
Verified

To lock the hob :

Press the on/off button

Press simultaneously " - " button and " + " button of the front right zone

(PVD 633 model is the front left zone), and then press again on the " + " button of this zone.

The hob is locked, the locking indicator " L " is displayed on all zones for 20 seconds.

To unlock the hob :

Press the on/off button

The locking indicator " L " is displayed on all zones.

Press simultaneously the " - " button and the " + " button of the front right zone (PVD 633 model is the front left zone) and then press again on the " - " button of this zone.

The hob is now unlocked.

Let me know how you get on, and please get back to me if you have any other questions or concerns and I will try help you more.

It may take more than one exchange to get a fix, so please work with me, you are my eyes and ears here

If you feel that I have helped to answer your questions please remember to rate my performance positively before you leave so that we can close the file as it is the only acknowledgement we receive for our time and experience.

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Customer reply replied 11 months ago
I had unlocked it. As per my text.
UK Appliance Technician: Solvanus,
 replied 11 months ago

I shall ask Admin to Refund you for this

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Customer reply replied 11 months ago
Thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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