UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just moved into our new house, and the fridge / freezer is…

Customer Question
Just moved into our...

Just moved into our new house, and the fridge / freezer is not working properly. There is power, the freezer is working fine and in temp and the light in the fridge is no but there appears to be no cooling in the fridge section.

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

Not for a few hours. did turn the appliance off and unplugged it for around 10 minutes and then plugged it back in and turned it back on. Still the same.

Contractor's Assistant: Do you plan on doing the work yourself?

Happy to work through the problem before having to get the Bosch engineer in. The local guys won't touch it as it is frost free unit. the system is a built-in as well.

Contractor's Assistant: Anything else we should know to help you best?

The unit is a Bosch KIM30443GB/02 unit, so around 10 years old, but looks in good condition and the compressor is not making any sort of unusual noises.

Submitted: 8 months ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 4 hours by:
9/7/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 8 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,456
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own UK Appliance Question
UK Appliance Technician: Daniel, Home Appliance Technician replied 8 months ago

The model number you posted isnt a frost free model im afraid.

So as the freezer is cooling but the fridge isnt then im afraid this is going to be a system fault. Either a poor pumping compressor, blockage in the system or short of gas.

So its able to pump the gas around the freezer section but isnt able to get to the fridge section thats why you find the freezer works but not the fridge. But keep an eye on the freezer as this will also go off sooner rather then later.

But as the fault im afraid this isnt a diy fix as a fridge engineer will need to check it and put there gauges on the pipe work at the back and see what pressure the compressor is pumping at.

But this isnt going to be a cheap fix here im afraid.

As a compressor replacement is about the £250 mark and a regass is around £140 roughly. So as the appliance is 10 years old then it may not be worth it as when you start breaking into the system its prone for more failings im afraid as moisture gets in there and causes problems further down the line.

Sorry its not the news you wanted to hear but if you need anymore info just get back to me.

Ask Your Own UK Appliance Question
Was this answer helpful?
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,456
17,456 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

205 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

76 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
DRYER Bosch Model number WTW863S0GB/GB The container light
DRYER Bosch Model number WTW863S0GB/GBHi, The container light comes on & the dryer stops. Water container is empty. How can I fix it? Thank you.… read more
Rusty S
Rusty S
Technician
184 satisfied customers
My BEKO dishwasher drains but it won't start a cycle, any
Hi, my BEKO dishwasher drains but it won't start a cycle, any help please ? … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
I am a technician, dishwasher Gaggenau there is error E19.I
Yes, I am a technician, dishwasher Gaggenau there is error E19.I replaced the solenoid valve, I can not remove E19 error. Pleas can you Help me? … read more
Rusty S
Rusty S
Technician
184 satisfied customers
I have a Siemens S14-49 Washing machine and the error code
Hello, I have a Siemens S14-49 Washing machine and the error code F23 keep appearing. The machine will not work at all. I have cleaned the drains and performed routine checks but nothing seems to reco… read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
I have a Hoover VT D2 washing machine. When the programme
I have a Hoover VT D2 washing machine. When the programme selector is set the spin speed shows as 1000 and the timer as 17 minutes. The machine doesn't run and none of thee controls alters these two s… read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
Bosch was her tumble drier wkd28350gb/05 Is completing a
Bosch was her tumble drier wkd28350gb/05 Is completing a drying cycle but there is no heat coming from the machine and the clothes come out wet. The fan is spinning but no heat coming from inside. Whi… read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
I have a Beko fridge freezer which has come up with a
Hi I have a Beko fridge freezer which has come up with a exclamation mark suggesting temp too high... what do I need to Do? … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
You helped me before with my Miele Washing Machine Premier
Hi Daniel - you helped me before with my Miele Washing Machine Premier 300 - this time I've stupidly put too much in the machine and so the grey rubber lining on the door has moved and a metal ring wi… read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
We have been getting various errors on our hotpoint
We have been getting various errors on our hotpoint dishwasher FDUD 541333 X, not always but now and again, the most common errror seems to be F15 which seems to be something to do with the water not … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
The red light under the s button is lit and the dishwasher
Hi, the red light under the s button is lit and the dishwasher won't wotk … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
I have a Miele Hob KM6395, it has 2 wires coming from it,
I have a Miele Hob KM6395, it has 2 wires coming from it, one will be the mains power but what is teh other one for ? Does it need a feed or does it supply (like an extraction fan) … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
Bosch larder fridge leaking water out of door.--have pocked
Bosch larder fridge leaking water out of door.--have pocked a small screw diver down the hole.Will this do the trick ? … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
My dishwasher stopped working during the cycle and it does
My dishwasher stopped working during the cycle and it does not work. … read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
36 satisfied customers
I have a lamona 8630 dishwasher and and I am staring at the
I have a lamona 8630 dishwasher and and I am staring at the old pump not knowing what to do. … read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
I have the same problem. I have done: Turn the machine off.
Hi, I have the same problem. I have done: Turn the machine off. Turn the knob to the 90 degree cotton. Press and hold the start button. While holding it, switch the machine on. Keep holding the button… read more
Gavin
Gavin
Whitegoods Engineer
Electrical Installation Level 3
36 satisfied customers
Jon here.ive got a neff 6burner gas hob..three of the
hi pearl ,jon here.ive got a neff 6burner gas hob..three of the burnersare working but three are not ..theres no clicking when knob is pressed..is that a part i can buy online and fit? j … read more
Dales-Electronic
Dales-Electronic
1,043 satisfied customers
I have a Indesit IWB71250 washing machine with all 5 lights
Hi I have a Indesit IWB71250 washing machine with all 5 lights flashing … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
I have an electolux american fridge freezer erl6297xs1 i
i have an electolux american fridge freezer erl6297xs1 i believe i need to replace the icemaker are spares available? … read more
Daniel
Daniel
Home Appliance Technician
17,456 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x