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I have smeg fridge freezer model cr325pnfz the alarm light…

Customer Question
I have smeg fridge...

I have smeg fridge freezer model cr325pnfz the alarm light is on and it's 4 lights are all flashing the freezer is cold

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Smeg model cr325pnfz

Contractor's Assistant: Do you plan on doing the work yourself?

Deprends I have taken the back off and removed ice and turned it on and left it 4 hours but still get same result

Contractor's Assistant: Anything else we should know to help you best?

I am now hoping it's not the motors

Submitted: 11 months ago.Category: UK Appliance
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Answered in 2 minutes by:
8/15/2017
UK Appliance Technician: Daniel, Home Appliance Technician replied 11 months ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,533
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

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UK Appliance Technician: Daniel, Home Appliance Technician replied 11 months ago

When you removed the panel in the freezer to clear the ice was there a lot of ice on the evaporator unit?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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