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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have smeg fridge freezer model cr325pnfz the alarm light

Customer Question

I have smeg fridge freezer model cr325pnfz the alarm light is on and it's 4 lights are all flashing the freezer is cold
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Smeg model cr325pnfz
JA: Do you plan on doing the work yourself?
Customer: deprends I have taken the back off and removed ice and turned it on and left it 4 hours but still get same result
JA: Anything else we should know to help you best?
Customer: I am now hoping it's not the motors
Submitted: 2 months ago.
Category: UK Appliance
Expert:  Daniel replied 2 months ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel replied 2 months ago.

When you removed the panel in the freezer to clear the ice was there a lot of ice on the evaporator unit?