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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My brand new machine is always getting E24 error code. And

Customer Question

My brand new machine is always getting E24 error code
JA: Have you checked for the code in the manual?
Customer: Yes, and it makes no sense. No kink in the pipes. That is why the plumber came.
JA: Do you plan on doing the work yourself?
Customer: No, since it is brand new, I have called Siemens to come in and take a look. Not very happy. Was happy with my old dishwasher, which was perfect, made by Siemens and never had any problem.
JA: Anything else we should know to help you best?
Customer: We have to wait for 3 days before anybody comes.
Submitted: 2 months ago.
Category: UK Appliance
Expert:  James I replied 2 months ago.

Hi Sujit,

E24 often suggests a drainage fault on the washer, what is the make and model of the washer?

In most cases you will find the waste pipe has become blocked or kinked, so start by checking the pipe and the drain its connected to is not blocked.

Let me know how you get on.

Expert:  James I replied 2 months ago.

How did you get on checking for blockages?

Expert:  James I replied 2 months ago.

Please let me know if you need any further assistance