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Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22893
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Neff washing machine is showing error code f 23, Make is

Customer Question

My Neff washing machine is showing error code f 23
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Make is Neff Model W5440X0GB 6years old
JA: Do you plan on doing the work yourself?
Customer: yes if possible
JA: Anything else we should know to help you best?
Customer: no
Submitted: 2 months ago.
Category: UK Appliance
Expert:  Kelly replied 2 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 2 months ago.

That means the Aquastop has been activated due to water leakage in the machine. Have you noticed any leakage on your floor?

Customer: replied 2 months ago.
no
Expert:  Kelly replied 2 months ago.

So there is likely water just in the base of the machine, just enough to trigger the flood program. Are you able to perform some disassembly?

Expert:  Kelly replied 2 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.