How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have a beko wm5120 that will only complete a spin cycle.

Customer Question

I have a beko wm5120 that will only complete a spin cycle. It didn't drain earlier so I manually emptied it and cleaned out the pump filter. It's done 2 spin cycles but I've just put it on a quick wash and it literally starts to fill up for about 3 seconds then stops. After a couple of minutes the door clicks to open, despite there being a load in and water.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Beko wm5120 about 5 years old
JA: Do you plan on doing the work yourself?
Customer: Tomorrow night after work if I have time
JA: Anything else we should know to help you best?
Customer: No think that's it
Submitted: 3 months ago.
Category: UK Appliance
Expert:  Dino replied 2 months ago.


Sorry for the delay in getting to your question, Do you still need help on this?