How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Elliott Oxton Your Own Question
Elliott Oxton
Elliott Oxton, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 29
Experience:  Lead engineer at eoxtongasservice
98667351
Type Your UK Appliance Question Here...
Elliott Oxton is online now
A new question is answered every 9 seconds

I have a lamona oven. the grill works but not the oven. it

Customer Question

hi pearl i have a lamona oven. the grill works but not the oven. it is not a fan oven
JA: What's the make and model of your oven? And can you guesstimate how old it is?
Customer: it is a lamona hja3220 and is approximately 6 years old
JA: Do you plan on doing the work yourself?
Customer: hopefully if possible
JA: Anything else we should know to help you best?
Customer: it is not free standing
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Elliott Oxton replied 5 months ago.

Hi,

My name is ***** ***** i have worked in appliance maintenance for over 10 years. I am confident that i can help you find your problem or a solution to it.

I'm sorry your oven is not working properly. It is very frustrating when this happens but it can be a simple fix. Let me talk you through some of the points which may help you identify your problem. Have a look at each point and tell me what you find.

1. Isolate the power to the oven. Make sure that any fuse is removed or the plug is unplugged. Even if the oven is not 'ON' there is still a risk of electrocution.

2. At the bottom of the oven is a heating element. This maybe under a metal plate. If this element has become faulty the oven will not heat up properly. If you have a multimeter you can check that each of the element coils are still working by checking the continuity. - If you have a multimeter and want more instructions on how to do this then let me know and i will talk you through this step by step.

3. Still at the bottom of the oven look to see if the electrical connections to the element are in tack/connected properly. Sometimes over time grease will drip onto these parts and erode the metal or make the cables go brittle. This may be the problem here.

After looking at these points we can discuss what more problems/solutions there are for you. These may well identify that you have to replace the bottom element of your oven. You can buy one of these for about £100 and are relatively easy to fit.

Look forward to hearing back from you.

Warm regards,

Elliott