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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21925
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a problem with my Samsung SR-S2028CSS freezer. Lately

Customer Question

I have a problem with my Samsung SR-S2028CSS freezer. Lately it started to randomly stop cooling and freezing. The display didn't go off, but you didn't hear the engine working anymore. Sometimes the display would flash for a while. By unplugging the mains/electricity the freezer is working again properly. But now it seems that the problem is coming back from time to time. Any idea what is going on here?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: I guess he is about 13-14 years old and according to the sticker inside the freezer the exact model is Samsung SR-S2028CSS
JA: Do you plan on doing the work yourself?
Customer: If possible, yes
JA: Anything else we should know to help you best?
Customer: No, not that I can think of at the moment
Submitted: 5 months ago.
Category: UK Appliance
Expert:  Kelly replied 5 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

The issue you are having is with the main electronic control. That is why unplugging it will restore operation. The main control will need to be replaced. However, it is showing as no longer available, see link below.