UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is ***** ***** I look forward to helping you!
You likely have a frozen drain line that is causing the overflow. Open the doors and unplug for 24 hours and see if the issue resolves. Let me know what happens.
Can you take a picture of the area of that drain pan and post it here so I may see what you see?
You can send to***@******.*** and they will forward them to me.
I received the pictures, thank you. Are the doors sealing well and not allowing warm air into the cabinet?
Was it frosted over and dripped during thawing and now not overfilling or is it consistently overfilling, no matter the timing?
Unless something is spilling inside, the coil should not be frosting that much to cause water to build that quickly. I saw no water lines, but there is no ice maker in the freezer, correct?
Okay, so the only way water is getting produced is from the evaporator coil. It should not be overflowing from a regular defrost cycle.
I am not sure. Is the humidity very high there?
It may be from the high humidity, I am not sure. I will see if another has any input.
Hi my name is ***** ***** Can you advise if the overflow is inside the fridge or outside into the defrost tray?
OK this usually indicative of ingress of warm air getting into the cooling cavity - it then freezes up and gets defrosted and the water gets dumped in the compressor evaporator tray. Are you up for trying something which I have used in the past and actually work?
Get one of these or their equivalent - http://www.nobleexpress.co.uk/cp/hydromax-supreme-heavyweight-cloth-50x30cm-green/HC565GRN -- a cloth with high absorbancy. Cut it to the shape of the evaporator tray and then place it into the tray. From time to time take it out and soak it in hot water with a shot of bleach. Only in the most overloaded systems does this fail to work.
Well come back to me if you need further help as Im happy to help until the matter is resolved - Ian
No worries come back to me later if you need further advice - its freee from here on. Thanks for using JA and have a good day.