How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16047
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

I have a fault on a Zanussi ZWF12080W. I have found out how

Customer Question

I have a fault on a Zanussi ZWF12080W. I have found out how to get the fault code, hitch is flashing 5 red, followed by 1 green. Can you advise what fault that is please?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 days, thought it was a door switch problem and replaced it with no change
JA: Do you plan on doing the work yourself?
Customer: Yes, or replace machine
JA: Anything else we should know to help you best?
Customer: No, I just can't find what this fault codes means
Submitted: 7 months ago.
Category: UK Appliance
Expert:  Daniel replied 7 months ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel replied 7 months ago.

E51 error code is a motor triac problem. The triac is on the circuit board.

But sometimes a faulty motor can cause this as the insulation in the motor fails and can cause the washer to stop working.

To check what you can do is tip the washer backwards and look under the washer. There you will see the motor. Unplug the wiring block going to the motor. It can be quite tight under there as there isn't much room to work but it can be done.

Then retry the washer and see if it will start. If it does then the motor will need to be replaced.

But if still the same then the control board will be the problem as this is were the motor triacs are anyway.

But im afraid in either case this isnt going to be a cheap repair.

If you need anymore info just get back to me.

Expert:  Daniel replied 7 months ago.


I see the question is still open, Do you need help on this still?

If not then if you could remember to rate the answer that would be great.

Many thanks