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AppTech8579, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 1699
Experience:  worked on appliances for around 15 years
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An error message E16 has appeared mid wash, It is 5 years

Customer Question

Hi, an error message E16 has appeared mid wash
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: It is 5 years old and is hoover visiontech vt 826 d22x
JA: Do you plan on doing the work yourself?
Customer: Probably not
JA: Anything else we should know to help you best?
Customer: What is wrong and how best to fix
Submitted: 9 months ago.
Category: UK Appliance
Expert:  AppTech8579 replied 9 months ago.

Error E16 refers to a short circuit or insulation fault on the heater. You will need to replace the heater.

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