UK Appliance Repair Questions? Ask a Technician for Answers ASAP
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I suspect the issue lies with the electronic control that detects the correct cookware. Turn off the mains for at least 4 hours. Does the behavior change at all?
When it first comes on, does it actually heat for that first 30 seconds?
If you put a pan of water on a burner, does it change?
So, if it heats initially, it is not a pan issue, so it has to be an issue with the main power board. Can you please double check that model number?
I am not able to get any of those numbers to come up.
I will continue to look. While I am looking, I will open the question back so others can see what we are looking for.