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Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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MY WMUD 962 ULTIMA WONT UNLOCK SHOWES KEY, JUST TODAY, YES

Customer Question

MY WMUD 962 ULTIMA WONT UNLOCK SHOWES KEY
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: JUST TODAY
JA: Do you plan on doing the work yourself?
Customer: YES PUMP WAS BLOCKED I CLEAR THAT
JA: Anything else we should know to help you best?
Customer: BUT NOW THE SIGHN OF KEY SHOWS WONT OPEN THE DOOR WILL SPIN
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: WMUD 962 ULTIMA
Submitted: 11 months ago.
Category: UK Appliance
Customer: replied 11 months ago.
I CANT WRITE MY PHONE NO.
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
YOU TOOK MY CARD DETAIL SO WHERE ARE YOU NOW
Expert:  Daniel replied 11 months ago.

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Expert:  Daniel replied 11 months ago.

Sorry for the delay in getting to your question, Do you still need help on this?

If you turn the washer off and back on again does the door release?

Do you get any error code comming up F??