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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 1818
Experience:  maitenance tech at casto
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My refrigerator does not perform as it should, freezing

Customer Question

My refrigerator does not perform as it should, freezing water inside the fridge
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: ER9007B it's almost 15 years old
JA: Do you plan on doing the work yourself?
Customer: NO!
JA: Anything else we should know to help you best?
Customer: I think needs a service
Submitted: 10 months ago.
Category: UK Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today. So when this happens there are a few things that can be the problem. The coils are always the first suggested to check which are located in the back of the fridge to see if they are frozen and or dirty. If so they will need to be cleaned and or defrosted.