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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Highpoint mod. #csx20egb side by side, stoped altogether now

Customer Question

Hello highpoint mod. #csx20egb side by side, stoped altogether now I have freezer side cold but not refrigerator siide ??? Fan not running, unit humming doesn't sound like comp. Is running ?? Refrigerator. is in dry basement. THANKS FOR ANY HELP!!!!!!!!!
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 year ago.

If the freezer is cold, the compressor must be running a little. Is the fan by the compressor running, even though the one inside the freezer is not?