UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is ***** ***** I look forward to helping you!
The salt container is likely plugged or the valve is faulty.
May I please have your model number so I am able to provide you with accurate, model specific information?
The tech sheet for your model is attached. Can you initiate the test cycle following the attached instructions and see if while in test number 7 the valve regenerates through the salt container?
I sent you the information here. Did you see the sheet I sent you above and perform the required self test cycle to see if the salt valve worked?