How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22244
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My rangemaster dxd 910 won't cool temperature on both

Customer Question

My rangemaster dxd 910 won't cool temperature on both digital are 20 c and no lights on water dispenser but works but not cool has been unused for 3 months
JA: How long has this been going on? And how severe is the problem?
Customer: Just plugged in today and left on for several hours but not cooling we moved house so it has been transported to its new location
JA: Do you plan on doing the work yourself?
Customer: If its possible
JA: Anything else we should know to help you best?
Customer: Yes what do you think it may be
Submitted: 11 months ago.
Category: UK Appliance
Expert:  Kelly replied 11 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

I suspect the refrigerant may have leaked out during the period of non-use. Do you hear the compressor running?