How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22247
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I've got a Bosch VarioPerfect which has just stopped

Customer Question

Hi I've got a Bosch VarioPerfect which has just stopped mid-cycle at 15mins and flashing E18. I've turned it off and on and tried again but the same thing happened. Any suggestions?
Submitted: 11 months ago.
Category: UK Appliance
Expert:  Kelly replied 11 months ago.

Hi, my name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

That error means that the water cannot pump out. This is usually caused by a blockage in the drain pump filter. There is a small access door at the bottom of the front panel that will fold down to allow you to remove the filter for cleaning. Remember, water will come out when it is removed, so be prepared!