UK Appliance Repair Questions? Ask a Technician for Answers ASAP
First thing is to take off the door fit and make sure that the door seal is actually sealing around the whole of its sides. If not then rectify this, if it is fine then check and see if it still ices up. If not then you have a problem with the fitment of the wooden facia door that will need rectifying. The only other thing that causes this problem is that the refrigerator system is short of refrigerant - are the temperatures normal? - Ian
Would you kindly let me have the PNC for this appliance Tony, its on the rating label
In answer to the question - the reason its colder at the top is that the temperature sensors are in the top so they will monitor colder there than lower down.
Regarding the temperature I would reset it at +2C which will give you an overall temp of about 3.5C which is below the required +5 minimum.
You can check the seals by placing a £10 note in between the door seal and the inner cabinet. You should feel a resistance to the removal if you try and pull the note out. If there isnt any then there is the problem.
Regarding the seal they are just a pull off, and push back on quite easy to do. Part number is(###) ###-####available either online or from your local appliance shop.
I'm not wishing to be awkward here but all you have to do at worst is slide the unit out about six inches and you can test the seals as indicated earlier. I dont understand why you are having trouble? No point in even considering changing the seal until you have done the check. Otherwise you may just be wasting your money.