UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Sorry for the delay in getting to your question.
How old is your appliance?
How are your diy skills? Would you be able to take the machine apart to repair?
Unfortunately, I'm not online all the time and it appears no one else had contacted you, so, when I saw your question, I did. I saw your model number in your question but didn't see an indication of age so asked.
However, as you've contacted an engineer, I'll opt out of your question now.
Sorry I couldn't be of any help on this occasion.