How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

We have had real problems with our tumble drier Bosch

Customer Question

HI Pearl, we have had real problems with our tumble drier Bosch classixx7. I have just followed the advice online and have got the error code E:02 Please advise
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: Bosch classixx7 a few months old, it has never worked properly
JA: Do you plan on doing the work yourself?
Customer: it depends on what the problem is
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Customer: what does the error code mean?
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
Actually the charge is £11 not $5, which is $14.21 and it doesn't appear to be refundable. Despite feeling ripped off , I would still like to know is what does the E:02 error code mean and how do we fix it or should we get a technician?
Expert:  bonzaco replied 1 year ago.

Hi my name is ***** ***** in the UK the amount listed is taken as a deposit and is automatically refundable if you do not get an answer to your query. Can you give me the full ENr of your dryer please.