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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a pool of ice at the bottom of my adminral

Customer Question

I have a pool of ice at the bottom of my adminral fridge/freezer. The entire back unit is a sealed panal. Where is the drain outflow to check?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: i would guess about 6 years . can't find a tag with the model
JA: Do you plan on doing the work yourself?
Customer: going to give it a go
JA: Anything else we should know to help you best?
Customer: inside bottom of fridge adjacent to the bottom of the vent is often frozen
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.


The model number is ***** on a sticker inside the fridge section behind the salad box. Can you post the model number from there please.


Customer: replied 1 year ago.
sorry didn't get back. fixed problem by finding drain wich was blocked behind panel inside fridge,
Expert:  Daniel replied 1 year ago.

No worries glad to hear you sorted it anyway and thanks for letting me know.