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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Bosch Exxcel SMS636E dishwasher. Flooded the kitchen! stuck

Customer Question

Hi Pearl; Bosch Exxcel SMS636E dishwasher. Flooded the kitchen! stuck on E15. and won't switch off! Is there any further info on this issue other than what Tyler Z posted 4 years ago - cheers ***** *****
JA: Sometimes appliance issues that that you think will be really complicated end up being easy to fix. The Appliance Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so we can help you best.
Customer: I've told you! : kitchen flooded!; Bosch SMS63E stuck on E 15 and won't switch off! Have drained and cleaned drainage but having difficulty refitting the white plastic cover. It doesn't want to go back! Any further on this issue than what Tyler Z wrote 4 years ago? Cheers
JA: Is there anything else important you think the Appliance Technician should know? Hello. How can we be of help?
Customer: Michael
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset. I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. I just picked up your question now. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly I am not paid anything until you rate my service good using the STAR RATING LINK at the top of your page, the money is paid to the site not me directly.

Do you still need help?

Customer: replied 1 year ago.
No, sorted it using previous correspondence with Tyler Z, which incidentally was spot on - Mike T