How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

What is the C21 code on my Electrolux washer?

Customer Question

What is the C21 code on my Electrolux washer?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  George-Allsorts replied 1 year ago.

Can you tell me the model or the product code from the washer please Matt

Customer: replied 1 year ago.
Customer: replied 1 year ago.
It seems like a drain problem. The tub has been full of water all night.
Expert:  George-Allsorts replied 1 year ago.

Well, c21 is not in the Electrolux fault list, however, E21 relates to "Water not pumping out fast enough"

Expert:  George-Allsorts replied 1 year ago.

1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump.

  • Zero, replace the Main Control Board.
  • 120VAC, remove the pump and check it for blockage.
  • If blocked, remove the restriction, if not, replace the pump.