How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

JA: Thanks. Can you give me any more

Customer Question

Hi my name is Dave.
JA: Thanks. Can you give me any more details about your issue?
Customer: i have a hotpoint aqualtis aq113l297e, the door wasnt opening properly so after reading some blogs online a bought a new door lock and fitted it. now when I start the door lock light flashes quickly 3 times and then constantly slowly. I have read some more online and some people were saying it maybe the brushes but I have checked and it is a brushless motor. Any ideas what I can try next? I have also checked the drain filter and that is clear.
JA: OK got it. Last thing — UK Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.
Hi When you start the washer does the door actually lock? Other then the door lock light are any other lights flashing? Regards