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Dishwasher lights 't stay on. When they do stay on and close…

Customer Question
Dishwasher lights don't stay...

Dishwasher lights don't stay on. When they do stay on and close the door after pressing start button, nothing happens. Door hinge doesn't stop door half way down.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Temp light and start line go on and off intermittently we you move the door

Submitted: 2 years ago.Category: UK Appliance
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Answered in 1 hour by:
3/9/2016
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 26,066
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Given the issues with the hinge and the erratic lighting with the movement of the door, I suspect you have a wire that has broken in the harness. The wiring issues like this are usually right where the wire bundle bends around the tub at the bottom of the door. That area is constantly flexing with the opening and closing of the door. Are you able to inspect the wiring in that area?

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Customer reply replied 2 years ago
Hi Kelly the wiring is not visible. The dishwasher is integrated so I don't know if that makes a difference.
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

It won't be visible, you will need to remove the outer panel from the door or there may be a lower access panel under the door, too.

May I please have your model number so I am able to provide you with accurate, model specific information?

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Customer reply replied 2 years ago
CDA-cw494
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Thank you. Are you able to remove the door panel for inspection? The inner door has screws all the way around that will need to come off.

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