UK Appliance Repair Questions? Ask a Technician for Answers ASAP
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You have a defrost heater or thermostat issue most likely and a drain iced up. You need to remove the rear BACK INNER FREEZER panel on the unit. Once that is off you can get to the drain pan under the evaporator defrost it with hot water, hair dryer or steamer...that will expose the drain hole. Once exposed used a turkey baster and hot water or a steamer to blast the ice in the line clear. Once you have it clear pour 1.2 cup of hot water down the drain to make sure the drain works then check the heater and defrost thermostat clipped to the evaporator for continuity with a meter. If either reads an open circuit replace that component.
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