UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Ive got a fault on the BWD1631 are you able to help? sorry,

Customer Question
Hi there, Ive got...

Hi there, Ive got a fault on the BWD1631 are you able to help?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Sorry, just dropped out. it was tripping the rcd, and so I pulled open the bottom black cover to find the base tray full of water. I could see the thick black hose on the discharge side had come off, so i pulled it out, drained it, re-fitted th hose and am now trying to get it running again. I switches on, but wont run. It defaults to the heavy wash icon and doesnt do much else, any suggestions please?

Submitted: 2 years ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 28 minutes by:
2/27/2016
UK Appliance Technician: bonzaco,
 replied 2 years ago
bonzaco
Category: UK Appliance
Satisfied Customers: 1,517
Experience: Owner at Dales Electronic
Verified

OK I assume the base is still empty of water and you checked that the flood protection device was not jammed in the up position?

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
saw that, and thats clear now. If I restart the unit with the program button pressed, it goes through its checks, I can hear the pumps works and the waste pipe fill and empty etc, and then it goes back to a dormant state, with the intensive wash led lit.
Customer reply replied 2 years ago
hello?
UK Appliance Technician: bonzaco,
 replied 2 years ago

OK so you switch it one, then the drain pump comes on for a short while then it starts to fill shortly after this do you get a dull hum or does it actually start to wash?

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
It starts, washes for around 10 seconds then stops.
UK Appliance Technician: bonzaco,
 replied 2 years ago

Has the base filled up with water again

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
No, when I re-installed the hose and put a new clamp on, it fixed that problem. The problem now, must have something to do with the reason it remains with the intensive light on.
UK Appliance Technician: bonzaco,
 replied 2 years ago

No you get the hum I mentioned earlier? Secondly if you put it on a prewash does it progress further into the program?

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
no it starts to wash, you can hear the cycle running, sounds normal, runs apparently normal for around 15 seconds, during this time you can also hear and feel it pumping out the waste hose, and then the unit stops, with the intensive light remaining on and nothing happens after. There isn't really a hum that can be heard
UK Appliance Technician: bonzaco,
 replied 2 years ago

OK is it letting in any water to the wash cavity? Which should start shortly after the pump out phase?

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
Sorry, this wasn't working out for me, with the delay between replies. I've had to pay to get a service technician in. Thanks anyway
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rob Your Own Question
Rob
Rob
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3,409
3,409 Satisfied Customers
Experience: 20 yrs. experience with a major worldwide manufacturer.

Rob is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
Creda Europa solarplus fitted oven which is tripping the
creda Europa solarplus fitted oven which is tripping the main RCD intermittently when the door is open. The oven has been meggered and there is no earth fault ( hard on fault that is )… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
hi my DIPLOMAT ADP8332 dishwasher has developed a fault. initially
hi my DIPLOMAT ADP8332 dishwasher has developed a fault. initially it tripped the RCD at the mains further investigation showed an F2 error code. trying again it showed an error code FA with continuou… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
3,409 satisfied customers
Hi i have a samsung rs21 jlsg just had the repair kit fitted
Hi i have a samsung rs21 jlsg just had the repair kit fitted , ive fully deforsted it and re booted . It gets to reqyired tempratures and then fridge does not make any sound but power still on. It dro… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Hi, Again as read on various posts, our Bendix BIW 80 is
Hi, Again as read on various posts, our Bendix BIW 80 is over 10 years old and has never failed us. Today after returning from 2 days away for Xmas with a bag of dirty washing we encountered our first… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Replaced a defective heating element round the recirculation
Replaced a defective heating element round the recirculation fan and the oven temperature cut out switch but when switched to the Circotherm setting the power trips off at the consumer unit. Re-settin… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
My diplomat dishwasher is tripping after starting its programme,
My diplomat dishwasher is tripping after starting its programme, last no more than a minute. It appears that either the pump is broke or the black diaphragm next to the filter may be blocked according… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
My Siemens Avantgarde dishwasher has started tripping my electrical
My Siemens Avantgarde dishwasher has started tripping my electrical socket RCD as soon as it is powered on. Does this mean it needs a replacement PCB of some sort?… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
re indesit is60v tumble dryer...it started to trip electric
re indesit is60v tumble dryer...it started to trip electric rcd on consumer unit in house now wont switch on at all (it was left outside but covered over by workmen for aprox 4 days) what could be the… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Hi, My Hotpoint WF 740 washing machine is getting rather smelly..Iv
Hi, My Hotpoint WF 740 washing machine is getting rather smelly..Iv cleaned out the powder tray and the muck behind it..Iv put the machine through a 95 decrees wash with only washing soda crystals..Iv… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Hotpoint Ultima WF840 washing machine. It is four
I have a Hotpoint Ultima WF840 washing machine. It is four years old. Recently, water has started 'leaking' out of the tray during the washing cycle (by tray, I mean where the washing powder goes in).… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
hi, I have a fault with my CDA dishwasher. Whilst on a
hi, I have a fault with my CDA dishwasher. Whilst on a normal load, the machine will trip the RCD in the consumer unit. The electrical circuit has been tested by a qualified electrican. There appears … read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
i have a hotpoint fdw 60 dishwasher and it has stopped on eco
i have a hotpoint fdw 60 dishwasher and it has stopped on eco 45 flashing light, i cant reset it to put it through another cycle, any ideas… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have an AEG Favorit dishwasher. Model 35085 V1 The washer
I have an AEG Favorit dishwasher. Model 35085 V1 The washer trips the mains RCD when the door is closed.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Ive got a baby belling 320 electric cooker - looks brand new
I've got a baby belling 320 electric cooker - looks brand new but has been standing in the garage for a few years. When i first turned a ring on, it worked for about 40 secs, smelt as it burnt off the… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Beaumatic dishwasher model number BDW13 and it is
I have a Beaumatic dishwasher model number BDW13 and it is tripping out the fuse on all settings except the rinse cycle??… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Ive a Baumatic BDW5 dishwasher which has developed a fault
I've a Baumatic BDW5 dishwasher which has developed a fault which is causing it to trip RCD as soon as door is shut. If I disconnect the heating element the RCD doesn't trip which seems to point to th… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
ive just changed the waste pipe underneath the machine type
ive just changed the waste pipe underneath the machine type elegance ZWF 1427W,,,,ive put on to a quick wash and it went 3 quaters into the circle and and then it come up error and it wont spim and em… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
I have a Zanussi Aquacycle 1050 which does not drain and blows
I have a Zanussi Aquacycle 1050 which does not drain and blows the electrics - have tried cleaning the filter and wonder if I need to clean the pump or replace the pump. Any help would be great. Not t… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x