How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16558
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

There is a large build up of ice on the vents at the bottom

Customer Question

There is a large build up of ice on the vents at the bottom of the freezer and the fridge stops working.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.


Can you post the make and model number please.


Customer: replied 1 year ago.
Leisure HJA6100
Expert:  Daniel replied 1 year ago.

Thanks for that.

On this what it will be is a blocked drain hole which is causing this.

What you need to do is empty the freezer and from there you need to remove the back cover. This is just clipped in so you need to pull it out from the bottom upwards and bend up to about half way and have some one hold for you.

From there you will see the ice build up at the back towards the bottom. You need to remove the ice from there and there you will see the drain hole. You need to pore boiling water down there and then get something flexible and push it down there and clear out the blockage.

Once its clear test it by poring water in there and make sure it drains away ok.

Then refit the rear panel and that should cure the fault from there for you and stop the ice building up in there.


Expert:  Daniel replied 1 year ago.


Just wondering how you got on with the appliance as the question is still open?

Do you need more help on this?

If so just get back to me. If not the if you could remember to click the rating stars at the top that would be great.

Many thanks