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Im sachin. I have siemans fridge freezer the ice maker has…

Customer Question
Hi, im sachin. I...

Hi, im sachin. I have siemans fridge freezer the ice maker has stopped working. the freezer i thought was not cold enough relative to the temp on the display. I switched on and off and it seems that is ok. but no ice.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

The fridge was working fine.

Submitted: 2 years ago.Category: UK Appliance
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Answered in 7 hours by:
2/24/2016
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,279
Experience: Highly accurate diagnostician with over 30 years experience!
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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The freezer must be at least -12 for the ice maker to cycle. I suspect the temperature might be warmer than that. Do you have an external thermometer to test the temperature?

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Customer reply replied 2 years ago
I will check tomorrow and confirm. It seems pretty cold and food is frozen.
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Okay, also check that the tube that the water flows from to fill the maker is not frozen shut. Let me know what you find.

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Customer reply replied 2 years ago
Hi it's below 12 and don't think the tube is frozen
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Below 12 or colder than -12? If there is ice waiting to be dumped, then the ice maker itself is likely faulty. If no ice in ice maker mold, then the water fill valve is likely faulty.

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