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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a 2 1/2 year old Electrolux refrigerator, model

Customer Question

I have a 2 1/2 year old Electrolux refrigerator, model EI23BC35KW, whose freezer compartment ice maker will not dispense the frozen ice by way of the ice maker's rake arms. The unit rake arms are free of any loose ice between the housing and the rake arms but they will not move to displace any new ice like they did when the unit was new. What would you recommend?
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Randy 43 replied 1 year ago.

hello , is the fan in the back of the icemaker running?..also is the sensor on the bottom of the ice cube tray still intact ? not hanging down ? thx allan