How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your UK Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

Same problem just a loud electrical buzz whatever program.

Customer Question

Same problem just a loud electrical buzz whatever program. It's not the pump or a blocked drain
Submitted: 1 year ago.
Category: UK Appliance
Expert:  bonzaco replied 1 year ago.

Would you kindly let me have the manufacturer, model number and what is your actual problem please.

Customer: replied 1 year ago.
Smeg mod: DI612CA9
Has stopped pumping out, emits a loud electrical noise on any function or cycle.
I have pulled out from unit and tipped forward as i know this can reset, this did not work.
All drains are clear.
Any combination of cycle buttons re-set?
Customer: replied 1 year ago.
Any ideas?
Customer: replied 1 year ago.
Sorry, I just saw I said ;
"It's not the pump,"
it may be the pump £ how much to replace the pump ?
Expert:  bonzaco replied 1 year ago.

The base of this appliance comes off which will allow you access to the drain pump, as its going to cost you about £50 for the pump and likely £50+ for the labour it might be worth having a quick look?