UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Make and model number please - is the compressor (motor) at the back running?
OK could you give me the full product code that is on the label inside, does the freezer work OK?
No that is the model number I need the product code - its a long number usually starts with 6 7 9 - Can you get access to the back of the f/f ??
Good stuff - are you able to get around the back of the appliance if needed?
OK I need you to get around the pack and put your hand on the compressor and tell me if it is hot or just warm?
You have three pipes coming out of the compressor, one is blocked off then you have one small and one larger, please check the smaller of the two and tell me if it is hot about 8 inches 25cm from the compressor?