How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask johnnn40 Your Own Question
johnnn40, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 2136
Experience:  I've repaired domestic and commercial appliances for 25+ years. I'm now working in a large kitchen.
Type Your UK Appliance Question Here...
johnnn40 is online now
A new question is answered every 9 seconds

Our Smeg oven and clock display have suddenly stopped

Customer Question

Our Smeg oven and clock display have suddenly stopped working. There is power to the oven but nothing will turn on. The ignition spark still works on the gas hob. The model is SCB 91 MFN 5. Please could you advise on what the problem might be.
Many thanks, ***** *****
Submitted: 1 year ago.
Category: UK Appliance
Expert:  johnnn40 replied 1 year ago.

The problem may be a faulty control board, but before replacing the part, try unplugging the oven or switching it off at its breaker for 30 minutes, to see if the board will reset itself, and start working properly.

In the meantime, I'll search for parts information for you, and I'll get back to you.

Expert:  johnnn40 replied 1 year ago.

If you need to replace the control board, go to, type your model number into their search box, and scroll down to the sixth row of parts photos. In the far right photo, you'll find your control board.

Thank you for choosing JustAnswer.

Expert:  johnnn40 replied 1 year ago.

Do you need any further assistance, before your request times out?