UK Appliance

UK appliance repair questions? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My name is ***** ***** Myall. I have a Neff S51E50X1GB/07…

Customer Question
My name is *****...

My name is ***** ***** Myall. I have a Neff S51E50X1GB/07 dishwasher showing "check water supply" light. All filters are clean, normal 2 bar water pressure, no pipe kinks, drain tray underneath is dry, lifting float on this makes no difference. I am retired Electrician, so no t afraid of electrics. Any thoughts on the problem please?

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Machine is almost 4 years old, has been fine until a few days ago when water check light came on. Machine will run partway into the 65 degree cycle, then stop with water check light on. The light does not come on if I run the rinse and hold cycle.

Submitted: 2 years ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 6 hours by:
2/3/2016
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,977
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! I suspect the water inlet valve may be faulty. When it should be filling, do you hear the valve humming or buzzing?

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
No, it's silent. Water seems to be entering via the valve at the normal rate, and I've already checked the filter in the valve inlet (It's completely clear), so no apparent problem there. The leak tray in the base is dry, and the drain pump starts ok when I lift the float, no change in the "Check water" light when I do this. All inlet pipework on the left side of the machine is clean and clear, so nothing obvious there, and water appears to flow in normally on starting the machine.
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

Very odd, like the flow meter in the plastic tank on the left side of the tub may be having issues with the monitoring of the water. Are its connections clean and secure? The service manual for your model is available below. I figured with your obvious competence and skill set it may save you time by allowing you to proceed at your own pace without having to wait for my response. You are about 7 hours ahead of me, I am in Montana, USA.

CLICK HERE

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
Unfortunately, clicking on the blue "Click Here" logo below your reply does not produce a service manual (or indeed anything else!). I am using an iMac rather than a Windows machine, and I am aware that there are sometimes issues with downloading some items with Mac's. I will have a look at the flow meter if/when I am able to locate it, but presently all connections i have previously checked appear sound. When you refer to the 'plastic tank', are you meaning the salt container, or perhaps the clear plastic inlet assembly on the left side of the machine (the one with a reed switch in it)? If I can't access the service manual, could you be more precise with location/description of parts as this would assist me greatly.
Thanks.
UK Appliance Technician: Kelly, Appliance Technician replied 2 years ago

The inlet assembly on the left has the flow meter in it. It is more toward the right side and not quite midway up. It is a small wheel that turns as water flows through to create magnetic pulses that the control then "counts" to determine water is entering. The link does work fine, it is that you are on a Mac that it is not working. If you can go directly to a URL address, it is below.

http://www.mediafire.com/view/bx6d6xdbd0p11r1/S51E50X1GB_Service_Manual.pdf

Ask Your Own UK Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an uk appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 25,977
25,977 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

206 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

90 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
I have the Electrolux ESL6211LO. The warning light is the
I have the Electrolux ESL6211LO. The warning light is the can not fill however the system seems to be getting most the way through the cycle and then this warning appears. When I open the door the bas… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Ed, I have a Neff Combi oven which gave up 6 mths back.
Hi Ed, I have a Neff Combi oven which gave up 6 mths back. microwave runs for 2/3 seconds & then cuts out. common problem is supposedly the magnetron & PCB board to go. I replaced the magnetron, hopin… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,977 satisfied customers
Rob,I'm Paul. My Bosch Classixx stalls after the pre-rinse
Hi Rob,I'm Paul. My Bosch Classixx stalls after the pre-rinse of the Normal programme, it keeps cycling through with a humming sound for about 3 seconds then a couple of electrical switch sounding cli… read more
Rob
Rob
Home Appliance Technician
Vocational, Technical or Trade Scho
3,409 satisfied customers
neff V5340X2GB/07 This is a Neff washer dryer. Base was
neff V5340X2GB/07 This is a Neff washer dryer. Base was flooded and the float triggered the overfill safety device with fault code for same. Everything was sorted with a new float and microswitch bein… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Our Neff Dishwasher E-nr S5543X/17 just stopped before completing
Our Neff Dishwasher E-nr S5543X/17 just stopped before completing its cycle The water does not seem to be entering the machine to finish rinsing and completing its cycle We have opened the machine and… read more
Kelly
Kelly
Appliance Technician
High School or GED
25,977 satisfied customers
My Neff Type S9VTIF dishwasher wont finish a cycle. Continuous
My Neff Type S9VTIF dishwasher won't finish a cycle. Continuous drain pump type noise. Will start a new programme, but doesn't start it properly, just the whirring noise. No water in the bottom. Elect… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a NEFF dishwasher, model Nr SD13J1F. It will not stop
I have a NEFF dishwasher, model Nr SD13J1F. It will not stop trying to drain the water. The pump continues running even with the door open. I have poured more water in and this pumps away OK but pump … read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
bosch dishwasher wont fill for rinse cycle. it will do the
bosch dishwasher wont fill for rinse cycle. it will do the pre rinse and wash cycles but seems to not fill for rinse cycle i got the sides off and can see it fill for the first 2 but just hums and i c… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Bosch Exxcel Dishwasher. When I start a wash the drain pump
Bosch Exxcel Dishwasher. When I start a wash the drain pump runs and then the recirc pump runs but with very low water so nothing comes out of the spray bars. I'd expect new cold water to be inlet but… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Bosch Dishwasher model SMS69L02GB/02 - the dishwasher was
Bosch Dishwasher model SMS69L02GB/02 - the dishwasher was turned on but a toilet caught in the door and later water was all over the floor - the machine had error E15 and the check water sign light wa… read more
Repair_Man
Repair_Man
Service Engineer
32 satisfied customers
I have a Neff dishwasher, Auto 3 in 1, which is around 6 years
I have a Neff dishwasher, Auto 3 in 1, which is around 6 years old. The cycles seem to go on forever. I put in a bottle of Finish cleaning fluid about three hours ago and put it on 65 degree cycle. I'… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have problems with my Bosch Dishwasher completing its cycle.
I have problems with my Bosch Dishwasher completing its cycle. The dishwasher stalls in the Rinse cycle and the timer shows 1 minute remaining and never makes it to the Drying cycle. However if I swit… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
my NEFF Dishwasher 5443X1 is not taking in water. if I put
my NEFF Dishwasher 5443X1 is not taking in water. if I put water in manually the the cycle will work, what do you suggest… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
my neff dishwasher s54m45x5gb does not empty. shows a little
my neff dishwasher s54m45x5gb does not empty. shows a little tap on the display. had the sides off but cannot see an obvious fault. Pump?… read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
Bosch 1200 Classix - Rinse light blinking Hi, My Bosch
Bosch 1200 Classix - Rinse light blinking Hi, My Bosch Classixx 1200 washing machine is stopping after the first wash cycle. It fills ok and sounds like its working, then when it finishes the first 10… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Bought a Bosch SGS66E02 on ebay yesterday. Its 2 or 3 years
Bought a Bosch SGS66E02 on ebay yesterday. Its 2 or 3 years old but never been used because the owner never got round to having it plumbed in at his flat. He's now moved to a new house with a built in… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
I have a Neff S5456 dishwasher. It displays 188 when truned
I have a Neff S5456 dishwasher. It displays 188 when truned on and the pump keeps running. I put some extra water in it and it pumps it out OK but keeps on pumping. Taking the cover off the filter it … read more
Daniel
Daniel
senior service enginner
High School or GED
2,504 satisfied customers
SGS 6312 GB/07 dishwasher, installed May 1998. Machine does
SGS 6312 GB/07 dishwasher, installed May 1998. Machine does not complete rinse stage of programme. Terminating programme empties water out of machine. Have tried a different programme with same result… read more
Techdesk
Techdesk
Service Engineer
High School or GED
554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x