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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22844
Experience:  Highly accurate diagnostician with over 30 years experience!
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My neff dishwasher just keeps washing in detergent program

Customer Question

My neff dishwasher just keeps washing in detergent program
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.


Sorry im not sure what you mean by the above. What is the dishwasher doing wrong for you?

Also can you post the model number as well please.


Customer: replied 1 year ago.
It just stays in its preset programme
Expert:  Daniel replied 1 year ago.

Did you manage to get the model number?

If you open the door its usually etched into the top left of the door frame on the top and start E-nr

Customer: replied 1 year ago.
Expert:  Daniel replied 1 year ago.

Can you double check the model number please as that isn't coming up on the Neff database

Also as to the fault is the dishwasher stuck in the wash cycle?

Are you able to reset it?

Customer: replied 1 year ago.
Try 015040409072015882
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it will not shut off but keeps washing, there is likely an issue within the heater circuit. If you open the door mid cycle, is the water hot and steamy?