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Oven grill cuts out and shuts off oven when in use. After…

Customer Question
Hi, oven grill cuts out...
Hi, oven grill cuts out and shuts off oven when in use. After 5-10 mins the oven comes back to life. Digital clock etc all need resetting. Cooling fan at rear of oven runs without issue. Oven interior is proffesionally cleaned annually. Any advice would be much appreciated.
Submitted: 2 years ago.Category: UK Appliance
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Answered in 16 minutes by:
1/17/2016
UK Appliance Technician: bonzaco,
 replied 2 years ago
bonzaco
Category: UK Appliance
Satisfied Customers: 1,517
Experience: Owner at Dales Electronic
Verified

Can you kindly let me have the manufacturer and model number of the appliance please.

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Customer reply replied 2 years ago
Its a Stoves Sterling 1100E Model No 444445385385 Bought 2007
UK Appliance Technician: bonzaco,
 replied 2 years ago

OK have you any means of testing the temperature in the oven when it goes off?

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Customer reply replied 2 years ago
Unfortunately not.
UK Appliance Technician: bonzaco,
 replied 2 years ago

OK in that case, if you set the oven on 100 degrees does the thermostat cut off the heater at or around that temperature?

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Customer reply replied 2 years ago
The oven works fine and does not cut out, its only when using the Grill element this fault occurs
UK Appliance Technician: bonzaco,
 replied 2 years ago

Can you kindly check that model number again the one you have supplied is not recognised on the Stoves Engineer tecchnical website.

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