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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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How to lift/open my range top on Electrolux EW30DS65GS8 to

Customer Question

How to lift/open my range top on Electrolux EW30DS65GS8 to repair burner.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  bonzaco replied 1 year ago.

Just looking

Customer: replied 1 year ago.
Am I waiting for you?
Expert:  bonzaco replied 1 year ago.

Can you give me the pnc or product code which will be on the rating plate.

Customer: replied 1 year ago.
EW30DS65GS8 is the model number...
Customer: replied 1 year ago.
is that what you need?
Customer: replied 1 year ago.
the computer just kicked me off... and back on the site...
Expert:  bonzaco replied 1 year ago.

No its a 9 or 11 number on the label - let me see if I can find it another way - give me a few minutes.

Customer: replied 1 year ago.
the label on the door only has the model and serial # ***** far as I can tell
Customer: replied 1 year ago.
sent pic of range lable
Customer: replied 1 year ago.
still with me?
Customer: replied 1 year ago.
Dear Mr. Bonzaco. Should I continue to wait... or are we at a dead-end at this point?
Expert:  bonzaco replied 1 year ago.

This gives you an overview of the range - you have to take off all the screws out of the burners and the top should come off. Gas off first

Customer: replied 1 year ago.
that does not work... I have all of that information. I have removed all of the burners, and the retaining clips on the side... but the top does not release. I need more detailed information.
Customer: replied 1 year ago.
was hoping to find a technician who had hands on experience with this range... or similar Electrolux products. I have tried to locate a 'service manual' but have been unsuccessful. Sears promised to include one with the part... they did not...
Customer: replied 1 year ago.
if this is all of the information you have... I'm afraid I'm going to have look elsewhere. Any other options on your end before I go?
Customer: replied 1 year ago.
no thanks. I would not like to be referred to another tech. I would like a refund as the tech was not able to help me and I need to move forward with other options.