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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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It's ***** ***** Edmunds. I have an AEG Santo Fridge. It has

Customer Question

Customer: Hi, it's ***** ***** Edmunds. I have an AEG Santo Fridge. It has stopped working, but the fan still seems OK. Ref your previous answer, is it the thermostat. If so, do I need to remove the cover at the top of the front panel where the temperature display is? How does this come off? Thanks
JA: Thanks. Can you give me any more details about your issue?
Customer: The fridge is about 4 years old, and has been fine. Yesterday, the temperature display started climbing and the inside has gradually risen to ambient
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to UK Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: OK
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  bonzaco replied 1 year ago.

Could you kindly give me the pnc or product code of your fridge.

Customer: replied 1 year ago.
Expert:  bonzaco replied 1 year ago.

OK if you get around the back where the compressor is, is it hot or stone cold?

Customer: replied 1 year ago.
I had to switch it on. Yes, it's is purring and warm.
Expert:  bonzaco replied 1 year ago.

OK I need you to leave it for a couple of hours and I will come back to you.

Customer: replied 1 year ago.
Hi. You said yesterday pm that you would get back to me in a couple of hours. I'm still waiting!