UK Appliance Repair Questions? Ask a Technician for Answers ASAP
E20 is a drain error fault. This can be the drain pump is faulty or the filter is full of rubbish or the drain pipe is kinked or blocked. So draw the appliance forward, tip it slightly back, a couple of old towels down a washbowl under and remove the filter carefully, check that out for blockage. Once and if that is clear put the appliance on a pump out only and check that the pump is actually running. Once you have done those two come back to me. - Ian
Before you do check that the filter is not blocked, if it is this is chargeable to the customer as its classed as customer error not manufacturing error.
Would you now kindly rate the information request by using the rating system at the top of the page. This lets me close the job down on the system. Thank You for using JA and have a great weekend - Ian