UK Appliance

UK Appliance Repair Questions? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

UK Appliance

My jlss2009 keeps freezing up every couple of weeks.We have

Customer Question
defrosted it a number of...
My jlss2009 keeps freezing up every couple of weeks.We have defrosted it a number of times.But the problem keeps happening again?
Submitted: 2 years ago.Category: UK Appliance
Show More
Show Less
Ask Your Own UK Appliance Question
Answered in 1 day by:
1/1/2016
UK Appliance Technician: Daniel, Home Appliance Technician replied 2 years ago
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,007
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Verified

Hi

Sorry for the delay in getting to your question do you still need help on this?

If so then how long does it last for before it freezes up again?

Regards

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
It varies but normally every two weeks.The last time it froze which was a few days ago, I let it defrost then checked the back and the evaporator tray was full.
UK Appliance Technician: Daniel, Home Appliance Technician replied 2 years ago

Hi

Ok if it lasts a few weeks and then refreezes back up then its more then likely the defrost heater at fault not defrosting the ice so it builds up to much and then stops the air flow around the appliance until its defrosted then the ice clears.

You need to defrost the freezer again and then do the below.

What you need to do is empty the freezer and remove the back cover.

Then you need to remove the vent cover at the top of the freezer at the front.

Behind there will be a screw either side 7mm socket screw. Remove these and then you can drop the evaporator housing box.

Now you need to remove the ploystrine cover on the top.

Then in the back left corner you will see the wires for the heater.

Feel behind there and disconnect the block and you need to test I with a multi meter to see if faulty.

If so then you need to replace the defrost heater and that will cure the fault from there.

Now the above sounds easyer then it actually is. Theres very little room in there to work in due to the pipe work. It can be done but its very tight plus the fins on there are sharp so becarefull in there.

Check that and see what you find as for this kind of fault its nearly always the defrost heater that causes it. If you need anymore info just get back to me.

Regards

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
Hi it's taken a while to be able to look a the freezer,l am back to work.Ok it's stripped down and I seem to be getting open circuit across the defrost heater does that mean it's broken.I do not want to order a heater if it could be something else.Should I be checking the thermostat ? Thanks for your patience.
UK Appliance Technician: Daniel, Home Appliance Technician replied 2 years ago

Hi

Ok if you have tested the heater and its open circuit then that's faulty and will need to be replaced.

As to the thermal cut out yes they can fail but they don't fail often. But as you have found the heater faulty that's going to be the issue here.

If you want the part number for the heater its(###) ###-####/p>

Regards

Ask Your Own UK Appliance Question
UK Appliance Technician: Daniel, Home Appliance Technician replied 2 years ago

Hi

Just wondering how you got on with the appliance as the question is still open.

Do you still need more help on this?

If not then if you could rate the answer that would be great.

Regards

Ask Your Own UK Appliance Question
Customer reply replied 2 years ago
It is not the defrost heater.The new one came and I checked the resistance it was open circuit until I moved up the scale it was 250ohms.I checked my one and it is the same.As this is taking to long I have bit the bullet and brought a new fridge freezer.
UK Appliance Technician: Daniel, Home Appliance Technician replied 2 years ago

Ok so the heater was ok then. In that case it would have been the thermal cut out.

But if you have got new appliance then hopefully that will last many years for you.

Regards

Ask Your Own UK Appliance Question
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 17,007
17,007 Satisfied Customers
Experience: 25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Rob

Rob

Home Appliance Technician

3,409 satisfied customers

20 yrs. experience with a major worldwide manufacturer.

Drcool

Drcool

Home Appliance Technician

469 satisfied customers

i am an expert in the Home Appliance category in the US. been in the field for more than 12 years.

Appliance Tech-Care

Appliance Tech-Care

Appliance Technician

205 satisfied customers

35+ Yrs Experience - 40,000+ 'Real World' Repairs

DaddyG

DaddyG

Technician

102 satisfied customers

Qualified appliance tester

The Home Smithy

The Home Smithy

Appliance repairman

91 satisfied customers

Appliance repairman

Tyler Z.

Tyler Z.

Appliance Doc

76 satisfied customers

I have worked in the appliance industry ever since graduating from college.

Mr Repair

Mr Repair

Home Appliance Technician

40 satisfied customers

20 years experience

< Previous | Next >

Related UK Appliance Questions
Hotpoint ultima wt640. 10byears old WT640 1400 spin 7kg. If
Hotpoint ultima wt640 JA: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model? Customer: 10byears old WT640 1400 spin 7kg JA: Do you plan on doing the work yourse… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
Inherited a Belling Formula electric cooker in house move.
Inherited a Belling Formula electric cooker in house move. Hobs all Ok but attempts to use either oven result on high pitched alarm? sound and regular cut out and reset of the relay in panel. This acc… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
Our dishwasher does not seem to have hot water and at the
our dishwasher does not seem to have hot water and at the end of the wash the last light was flashing … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
I can't get my washing machine to work. It's a Zanussi
I can't get my washing machine to work. It's a Zanussi Jetstream 1400 6kg. the power light comes on but no other light on the display is showing … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
My NEF dishwasher is on, but it has a red sign showing which
My NEF dishwasher is on, but it has a red sign showing which looks like a wire brush with a handle, and I don't have the manual any more. I have checked rinse aid, tablet etc but they are all fine. Ca… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
I have code E008 on my hoover washing machine even though it
I have code E008 on my hoover washing machine even though it is not plugged in The door wont open … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
My sElectrolux slides elec range just stopped working and
My sElectrolux slides elec range just stopped working and there is a F5 code and I tuen power off and on waiting 5 minutes and it still shows F5? what can I do? … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
I have a problem with our dishwasher aeg favorit40010vi. as
Hi Pearl, i have a problem with our dishwasher aeg favorit40010vi. as soon as you switch the machine on, you get the just the program normal 65 led on and it is fixed. the machinbe wont start or work.… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
Need to replace drain hose on Zanussi dishwasher, model
Need to replace drain hose on Zanussi dishwasher, model ZDF21001WA … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
My beko washing machine is flashing the ready wash end
My beko washing machine is flashing the ready wash end lights at the same time. I tried holding the start / pause button for 5seconds it kicks as if it's going to start but doesn't… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
No water to drink ,but plenty of ice. Seven years old. If i
I fitted a new filter about three weeks ago ,i then ran off three litres of water and then it stopped working… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
The info screen on our hotpoint tumble dryer flushes all the
hello. the info screen on our hotpoint tumble dryer flushes all the time when switched on and does not show the time elapsed since the program started. what may cause this? thx … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
The bulb is not working on my aeg micromat combi, how do i
the bulb is not working on my aeg micromat combi, how do i check it? … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
I have a Frigidaire dryer that after 4-5 minutes it goes on
I have a Frigidaire dryer that after 4-5 minutes it goes on Ad and then it cuts off … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Has any Seimens AFCI electric circuit breaker been recalled?
has any Seimens AFCI electric circuit breaker been recalled? … read more
Kelly
Kelly
Owner/Technician
High School or GED
139 satisfied customers
I have a FDAL 11010 Dishwasher. When I start it to wash on
I have a FDAL 11010 Dishwasher. When I start it to wash on any setting you can hear the water entering the machine but all of a sudden it cuts out and the on/off ,rinse aid and salt lights start flash… read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
My Beko DW603 dishwasher isn't heating on all programs. Once
Hi there. My Beko DW603 dishwasher isn't heating on all programs. Once a program ends and you expect that bellow of steam once the door opens, that unfortunately isn't happening and everything inside … read more
Daniel
Daniel
Home Appliance Technician
17,007 satisfied customers
The igniter on my main gas oven will not stop sparking. The
the igniter on my main gas oven will not stop sparking. The oven lights but sparking continues. any idea which part i need? … read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
37 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x