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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 3409
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Beko washing machine will not unlock. cycle finishes and

Customer Question

Customer: Hi. Beko washing machine will not unlock. cycle finishes and padlock symbol flashes but does not go to unlocked. have drained pump and checked filter. have gone through a spin & drain but still locked. machine is about 6 months old
JA: Thanks. Can you give me any more details about your issue?
Customer: don't know what else I can say. any suggestions?
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to UK Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sorry no can do. could come back tomorrow but not now
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Daniel replied 1 year ago.


Can you post the model number of the washer please. It should be printed on the front control panel.


Customer: replied 1 year ago.
problem temporarily solved by putting machine into test mode