UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You most likely have a broken tub support on your machine. If you open the door and lift the inner spin tub up and down, does it move? Any knocking sounds?
It sounds like the tub support has indeed broken. Does the tub appear to be off from the opening at the door?
Okay, that is not good. Repair will require complete disassembly of the machine and the tub assembly will need to be replaced. If more than 8 years old, I would replace the machine.
Maybe, if the outer tub has not been damaged. The tub support is available below. If the outer tub has been damaged, it is just about the same cost.
The video below will show you what type of work you will be in for.