How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22566
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I'm looking service manual AEG lavamat 16850

Customer Question

Hi! I'm looking for a service manual for my AEG lavamat 16850
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
or help on how to fix my washer/dryer where the drum has shifted.
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You most likely have a broken tub support on your machine. If you open the door and lift the inner spin tub up and down, does it move? Any knocking sounds?

Customer: replied 1 year ago.
Hi, The spin tub does not move when i try to move it up and down. but i can turn it normally around, but there are more resistans in the movement. And it looks like it have moved down and to the left, but it does not seem loose. Does that make any sens?
Expert:  Kelly replied 1 year ago.

It sounds like the tub support has indeed broken. Does the tub appear to be off from the opening at the door?

Customer: replied 1 year ago.
it does.
Expert:  Kelly replied 1 year ago.

Okay, that is not good. Repair will require complete disassembly of the machine and the tub assembly will need to be replaced. If more than 8 years old, I would replace the machine.

Customer: replied 1 year ago.
Oh... thats bad news. It's 7 years old so it might be worth fixing?
Expert:  Kelly replied 1 year ago.

Maybe, if the outer tub has not been damaged. The tub support is available below. If the outer tub has been damaged, it is just about the same cost.


The video below will show you what type of work you will be in for.