How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22261
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your UK Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Beko WME7247w fabric softener doesn't flush and wash ends

Customer Question

Beko WME7247w fabric softener doesn't flush and wash ends but no rinse cycle. Manual re-start of rinse programme works fine.
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The lack of softener dispensing is likely due to a faulty valve solenoid. Is the softener still in the tray or is it water only? As for the rinse issue, I suspect the problem may be with the control module. Unplug for a few hours. Any change when plugged back in?