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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 22013
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Neff oven but the clock is not working properly and

Customer Question

I have a Neff oven but the clock is not working properly and keeps triggering alarm at set times what is the issue here?
Model B1442NOGB/10 if that is any help
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! You likely have the clock set to timed bake settings. Will the oven start baking if set to, even though the alarms go off?

Customer: replied 1 year ago.
Will check and then comeback to you shortly
Expert:  Kelly replied 1 year ago.

Thank you.

Customer: replied 1 year ago.
Clock still goes off regardless please advise on next steps by email
Customer: replied 1 year ago.
I do not expect to pay for what has not been resolved - the suggested you provided does not provide a resolution and I am not willing to pay another £13 for a call
Expert:  Kelly replied 1 year ago.

I have not asked you to pay anything. I was trying to determine what is happening. If I am not welcome to ask questions to gather as much information as I need to make a diagnosis, then this will not work. Maybe another will help, I will place your question back to the list.