UK Appliance Repair Questions? Ask a Technician for Answers ASAP
Hello,I'm so sorry for the extended wait time, whilst I was offline. Do youstill need help with this?
Ifso, I will try to locate some information on this for you.
Can you tell me how long you turned this off for?
Did it make any difference?
Are there any error codes shown?
Ok, Im going to suggest you try to allow the whole thing to defrost completely, then restarting the machine and see if its any better.
This may take several hours to defrost completely and may want to try this as and when it is convenient to you.
Just let me know as and when you can
Befor the days of self defrosting freezers and they needed defrosting manually, you would take all the food out, wrap it all up newspaper or a blanket and put it somewhere cool.
The food will stay good for long enough to defrost the freezer
Then turn off the freezer.
Allow it to thoroughly defrost.
Do this when food stocks are low.
This will also allow you to clean the freezer at the same time.
As suggested previously, only do this when you have the time, there is no rush