As to your reply not sure if you did it on this thread or not but nothing has come up as if you scroll up you can see the conversation there and theres nothing after mine so not sure what has happened there.
As to the charges you need to email customer services from your home as only they can help you on the money side as i just answer the questions.
Anyway as to the fault if its the pump that running all the time then its usually water has leaked into the base and has activated the flood switch in there.
What you need to do is either pull the dishwasher out from under the unit and lean it 45 degs backwards and the water will drain out from there.
Or if you cannot remove it yet then remove the outer wooden door panel.
Then remove the wooden plythen at the bottom of the kitchen.
Then you will see a metal cover at the bottom below the door.
Remove this and make sure its unplugged and then use a sponge and soak any water up from the base.
Then once thats all cleared the control board will reset itself so then retry a wash cycle and see how it goes from there.
Let me know what happens.