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Rob, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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How do I get my hot tub off Eco mode so it will heat to the

Customer Question

How do I get my hot tub off Eco mode so it will heat to the right setting
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Rob replied 1 year ago.

Im so sorry that no oneelse has responded to you.

Apologies for my delayin replying, I only just came online and saw your question. Are youstill looking for help with this?

Please don't rate myanswer until we have explored all possible avenues. Please just usethe reply button to contact me.

Can you tell me the make and model?

Have ou tried disconecting the power for 30 minutes t see if it will reset?



Customer: replied 1 year ago.
The make is balboa the model is genesis I have just drained it cleaned and refilled it switched it back on but I can't get it to go off Eco mode to get it up to temperature it's locking at 15 when it should be getting up to 40. I have followed the advice on the internet that said press the mode and heat buttons at the same time to change the mode which did work but after about 15mins it goes back to Eco
Expert:  Rob replied 1 year ago.


Ihave put a call out for the schematics of this machine

WhileIm waiting Ill opt out.

Thismeans that if someone else has this information, they will respond toyou directly.

Inthe meantime, please DO NOT rate or respond to this question, as thiswill lock your question