How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: UK Appliance
Satisfied Customers: 16065
Experience:  25+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your UK Appliance Question Here...
Daniel is online now
A new question is answered every 9 seconds

My zanussi jets stem 1400 8kg zwf14791w switches on but

Customer Question

Hi my zanussi jets stem 1400 8kg zwf14791w switches on but keeps beeping n flashing 0.00 at the end of the control panel and the lock sign is open but it won't start and there doesn't seem owt wrong with the door also I have emptyed the filter and tube at the bottom. Please help
Submitted: 1 year ago.
Category: UK Appliance
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Daniel replied 1 year ago.


Sorry for the delay in getting to your question.

If this has happend then its the child lock which is activated and stopping the washer from working.

To turn it off you need to look on the front of the washer at the row of buttons and look under them and you will see a picture of a padlock with 2 arrows pointing to two buttons. Press and hold the 2 buttons for several seconds and this will take the child lock and allow you to use the washer as normal from there.

Try that and see what happens and let me know.