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Kelly, Appliance Technician
Category: UK Appliance
Satisfied Customers: 21952
Experience:  Highly accurate diagnostician with over 30 years experience!
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My freezer has dropped from 21to 14 degrees if take it off

Customer Question

My freezer has dropped from 21to 14 degrees if take it off fast freeze it drops to 11
Submitted: 1 year ago.
Category: UK Appliance
Expert:  Kelly replied 1 year ago.
Hi, my name is ***** ***** I look forward to helping you! I suspect you have a low refrigerant level in your refrigerator. Can you remove the panel at the back of the freezer, inside the freezer compartment, and get a look at the evaporator coil? Does it have just a small area of frost on it? Can you post a picture? May I please have your model number so I am able to provide you with accurate, model specific information?